There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved.
Write a letter to your manager. In your letter
- describe the complaints that have been made
- say why the reception area is important
- suggest how the reception area could be improved
Write at least 150 words.
Dear Ms. Jenkins,
I hope this letter finds you well. I would like to address concerns raised about our reception area, which I believe can be improved to enhance visitors’ experience.
Complaints have centered on cleanliness, organization, and seating comfort. Maintaining a clean and organized space is essential to leave a positive first impression. Additionally, comfortable seating ensures visitors feel valued and at ease during their wait.
The reception area holds significant importance as it sets the tone for our interactions with clients, partners, and stakeholders. To improve the area, I suggest firstly regular cleaning; we should implement a thorough cleaning schedule to ensure cleanliness and tidiness at all times. Secondly, there is a need for investing in comfortable seating options for a more welcoming atmosphere. Thirdly, I suggest incorporating our company’s branding to create a cohesive visual identity. Finally, screens or notice boards should be installed for relevant company updates.
These changes will address current concerns and elevate the overall visitor experience, aligning with our company’s values.
Thank you for considering my suggestions. I am here to assist in implementing these improvements. Your support is invaluable in enhancing our reception area and upholding our professional image.
Sincerely,
Ali Hosseinipour